Last Updated: 22/06/2026
Introduction
Welcome to SPIRIONEX IT SOLUTIONS PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website, products, software solutions, IT equipment, computer peripherals, and related services.
By accessing, browsing, creating an account, requesting quotations, or placing an order through our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of the website immediately.
1. Acceptance of Terms
By using our website, creating an account, submitting inquiries, or placing an order, you confirm that you:
Have read and understood these Terms & Conditions.
Are at least 18 years of age.
Have the legal capacity to enter into legally binding agreements.
Agree to comply with all applicable laws and regulations.
If you do not agree with these Terms, please discontinue using our website.
2. Website Use
You agree not to:
Use the website for unlawful, fraudulent, or unauthorized purposes.
Copy, reproduce, distribute, modify, publish, or exploit website content without prior written permission.
Attempt to hack, interfere with, disrupt, or compromise the security or functionality of the website.
Upload or transmit viruses, malware, ransomware, or other harmful code.
Use information obtained from the website for unauthorized commercial purposes.
Misrepresent your identity or provide false information.
We reserve the right to suspend, restrict, or terminate access to users who violate these Terms.
3. Product Information
We strive to ensure that all product descriptions, specifications, images, pricing, and technical details displayed on our website are accurate.
However:
Product images are for illustrative purposes only and may vary from the actual product.
Product specifications may change without notice due to manufacturer updates.
Prices and product availability are subject to change without prior notice.
Product colors, dimensions, packaging, and features may vary slightly.
Errors, inaccuracies, or omissions may occasionally occur, and we reserve the right to correct them at any time.
4. Orders and Payments
By placing an order, you confirm that:
All information provided is accurate and complete.
You are authorized to use the selected payment method.
You agree to pay all applicable charges associated with your order.
We reserve the right to:
Reject or cancel any order due to pricing errors.
Refuse orders due to stock unavailability.
Cancel transactions suspected of fraud or unauthorized activity.
Verify customer information before processing an order.
Refuse service when necessary to protect our customers, partners, or business operations.
Orders will be processed only after successful payment authorization and verification.
5. Shipping & Delivery
We aim to dispatch and deliver orders within estimated delivery timelines.
However:
Delivery timelines are estimates only and are not guaranteed.
Delays caused by courier services, weather conditions, customs clearance, government actions, transportation disruptions, strikes, or force majeure events are beyond our control.
Customers are responsible for providing accurate shipping information.
Additional delivery charges may apply for remote or special service areas.
Risk of loss and ownership of products pass to the customer upon successful delivery.
6. Returns, Refunds & Replacements
All returns, cancellations, refunds, and replacement requests are governed by our Refund & Returns Policy.
Customers are encouraged to review the Refund & Returns Policy before making a purchase.
7. Warranty
Certain products may include a manufacturer’s warranty.
Warranty coverage:
Varies by manufacturer and product category.
Does not cover accidental damage, misuse, improper installation, liquid damage, unauthorized repairs, or normal wear and tear.
Must be claimed through the manufacturer or authorized service center where applicable.
SPIRIONEX IT SOLUTIONS PRIVATE LIMITED may assist customers by providing warranty information but is not responsible for manufacturer warranty decisions.
8. Account Responsibilities
If you create an account on our website:
You are responsible for maintaining the confidentiality of your username and password.
You accept responsibility for all activities conducted through your account.
You must immediately notify us of any unauthorized access or security breach.
We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, suspicious, or unauthorized activities.
9. Limitation of Liability
To the fullest extent permitted by law, SPIRIONEX IT SOLUTIONS PRIVATE LIMITED shall not be liable for:
Product misuse or improper operation.
Improper installation or configuration.
Unauthorized repairs or modifications.
Delivery delays beyond our reasonable control.
Data loss, software corruption, or system failures.
Indirect, incidental, special, punitive, or consequential damages.
Loss of profits, revenue, business opportunities, goodwill, or data.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
10. Third-Party Links
Our website may contain links to third-party websites, services, or applications.
We are not responsible for:
The content of external websites.
Third-party privacy practices.
Products or services offered by third parties.
Transactions conducted through external platforms.
Access to third-party websites is at your own risk.
11. Intellectual Property
All content available on this website, including but not limited to:
Logos
Trademarks
Product Descriptions
Website Design
Software
Graphics
Images
Text
Icons
Branding Materials
Source Code and Content
is the property of SPIRIONEX IT SOLUTIONS PRIVATE LIMITED or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or used without prior written permission.
12. Indemnification
You agree to indemnify, defend, and hold harmless SPIRIONEX IT SOLUTIONS PRIVATE LIMITED, its directors, officers, employees, affiliates, partners, agents, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:
Your misuse of the website.
Violation of these Terms & Conditions.
Violation of applicable laws or regulations.
Infringement of intellectual property rights.
Violation of third-party rights.
13. Force Majeure
We shall not be liable for any delay or failure in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:
Natural Disasters
Floods
Earthquakes
Fire
Government Restrictions
War
Civil Unrest
Labor Disputes
Internet Outages
Transportation Disruptions
Power Failures
Cybersecurity Incidents
Pandemic-Related Disruptions
Performance of obligations may be suspended during such events until normal operations resume.
14. Termination
We reserve the right to suspend, restrict, or terminate access to our website, services, or customer accounts without prior notice if:
These Terms & Conditions are violated.
Fraudulent or suspicious activity is detected.
Actions negatively affect our business, systems, customers, or reputation.
Termination shall not affect any rights or obligations arising before termination.
15. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms, our website, products, or services shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.
16. Changes to These Terms
We reserve the right to modify, amend, or update these Terms & Conditions at any time.
Changes become effective immediately upon publication on this page.
Your continued use of the website following any updates constitutes acceptance of the revised Terms.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
SPIRIONEX IT SOLUTIONS PRIVATE LIMITED
Address:
GROUND FLOOR, PLOT NO 975, AKSHARDHAM APPARTMENT,
Pocket 3, Sector 19 Dwarka,
New Delhi, Delhi – 110075, India
Phone: +91 9992181427